Cookies Policy

About cookies and similar technologies

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device. They allow the website to remember information about your visit and can help the website operate more efficiently. Some cookies are stored only for the duration of your browsing session, while others may remain on your device for a longer period. The length of time a cookie remains available can depend on its purpose and the settings of the website or your browser.

Jackpot City Casino may also use technologies that perform a similar function to cookies. These may include pixels, tags, local storage, software development kits and other tools used to recognise a device, remember preferences, understand website activity or support communications. In this policy, the word cookies refers to cookies and similar technologies unless the context requires a different meaning.

Cookies do not normally contain information such as your password in plain text. However, some cookies and related identifiers may be linked with information about your device, browser, activity or account. Where this information can identify or reasonably relate to you, it may be treated as personal information under applicable privacy requirements.

Types of cookies

• Session cookies are temporary and generally expire when you close your browser or finish your session.
• Persistent cookies remain on your device until they expire or are removed. They may help remember settings when you return to the website.
• First-party cookies are placed by Jackpot City Casino or by services operating on our behalf for the website.
• Third-party cookies are placed by another service provider whose tools or content may be used on the website.
• Browser storage and similar technologies may keep information in a way that is comparable to a cookie, even if no traditional cookie file is created.

How cookies may be used

The cookies used on a gambling website can have different purposes. Some are necessary for the website and its security features to work. Others help us understand how visitors use the website, remember choices, improve performance or support relevant advertising. The exact cookies available may change as the website, its features and the services used to operate it change.

Strictly necessary cookies

Strictly necessary cookies may support core functions that you request or that are required for the website to operate. They can help with navigation, secure areas, session management, load balancing, fraud prevention, security monitoring and the completion of basic website functions. If these cookies are disabled, parts of the website may not work properly. Because they support essential functions, they may not always be available for removal through a preference tool.

Functionality and preference cookies

Functionality cookies may remember choices you make, such as language, display preferences or other settings. They can help provide a more convenient experience when you return to the website. If you reject these cookies, you may need to enter some preferences again, and certain optional features may be less convenient to use.

Performance and analytics cookies

Performance and analytics cookies may provide information about how visitors interact with the website. For example, they may help identify frequently visited pages, measure page response times, identify errors and understand how users move through the website. This information can be used in an aggregated or statistical form to improve content, design, accessibility, reliability and general performance.

Advertising and marketing cookies

Advertising or marketing technologies may be used to help deliver advertising, measure campaigns or understand whether an advertisement has been viewed or interacted with. They may also help limit repeated advertising or make promotional content more relevant. These technologies may involve information about your browser, device, visits or interactions. They will only be used where permitted by applicable requirements and according to the choices available to you.

Security, compliance and responsible use

Cookies and related technologies may assist with detecting unusual activity, protecting accounts, reducing fraud, maintaining website security and supporting compliance processes. They may also help the website apply age, identity, location or access checks where those checks are required for a particular service. These tools are not a substitute for the information you provide or for any checks that may be required under the applicable terms and laws.

Third-party services and your choices

Some website features may be provided with the assistance of third-party service providers. These providers may use cookies or similar technologies to deliver hosting, security, analytics, payment support, customer services, advertising, content or other technical functions. A third party may process information in accordance with its own privacy notice and terms. We do not control every technology used by an independent third party, so you should review the relevant third-party information where it is available.

The website may display a cookie banner, preference centre or other tool that allows you to accept or reject optional categories of cookies. Your available choices can depend on the device, browser, location and version of the website you are using. If you change your preferences, the change may not remove information already collected. You may need to clear cookies separately through your browser or device settings.

Managing cookies in your browser

Most browsers allow you to view, block, delete or restrict cookies through their privacy or settings menus. You can usually choose to block all cookies, block certain types, or receive a notification before a cookie is stored. Your device may also offer controls for app tracking or similar technologies. Instructions can vary between browsers and devices, so refer to the help or support information provided by the browser or device manufacturer.

• Blocking all cookies may prevent some website functions from operating correctly.
• Deleting cookies may sign you out of online services and remove saved preferences.
• Cookie controls normally apply only to the browser or device where they are set.
• If you use more than one browser or device, you may need to manage settings separately on each one.
• Rejecting advertising cookies does not necessarily mean that you will see no advertising; it may mean that advertising is less tailored to your interests.

Where a preference tool is provided, it may record your choice so that the website can respect it. A separate cookie may be needed to remember that choice. If you clear your cookies, use a different browser or change devices, the preference tool may ask you to make your selection again.

Privacy, retention and policy changes

Information collected through cookies may be combined with other information held by Jackpot City Casino where this is permitted and necessary for a stated purpose. For example, information may be used to keep a session secure, respond to a request, improve the website, understand service usage, prevent misuse or meet legal and regulatory obligations. Our Privacy Policy provides further information about how personal information may be collected, used, disclosed, stored and protected.

Cookie information is retained for no longer than reasonably necessary for the purpose for which it was collected, unless a longer period is required or permitted by applicable requirements. Retention can vary depending on whether the information supports a current session, remembers a preference, records security activity, measures performance or supports another legitimate purpose.

We may update this Cookies Policy from time to time. Changes may be made when the website, technology providers, legal requirements or our use of cookies changes. The updated version will be made available on this page, and the date or version may be updated where appropriate. You should review this page periodically so that you understand the current approach.

Questions and privacy requests

If you have a question about this Cookies Policy, want to understand the choices available to you, or wish to make a privacy-related request, please use the current contact or support channel provided on the Jackpot City Casino website. We may need to verify your identity before responding to a request involving personal information. Some requests may be subject to lawful exceptions, limitations or additional requirements.

By continuing to use the website after reviewing any cookie notice or preference tool, you acknowledge the use of cookies that are necessary for operation and any optional technologies selected through the available controls. You can change your choices at any time using the relevant preference tool or your browser and device settings.